Return Policy

Return Policy

You can return your products within 14 days from the delivery date to receive a refund of the product purchase price granted the items are in original conditioning.

-Please include a copy of your order invoice in your returning package. Return the items to the address provided on the invoice-label

-All returns are subject to a 15% restocking fee and shipping charges will not be refunded unless there was an error on our part. Orders with free shipping with incur a 20% restocking charge

-Return shipping will be paid by the buyer unless we there was an error on our part.

-Any products that have been opened, used, or broken will not be refunded.

-Customer is responsible for any loss and damages in return shipping so pack your return well.

-Any package that is refused or undeliverable due to insufficient address will be treated like a return and subjected to terms above.

Damaged Merchandise

For insurance purposes we may request that you send pictures by email of damaged or defective merchandise.

Exchanges

If you need to exchange for another product, color, or size, etc. we suggest that you place a completely new order and we will refund the old order as soon as it arrives back. This is to make sure you get the right items in your hand ASAP.

Exceptions

This policy does not apply to customers who receive special bulk pricing, wholesale customers, or for special orders. In these cases, you will be informed upfront.

Please send returns to:

Art Cove

7824 78th Street,

Glendale, NY 11385